"Recent experience at Honda Tysons"

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I just wanted to express my appreciation for all the help I received from your dealership.  After a bumpy start trying to look for a new 2012 CR-V at Rosenthal in Fairfax?I found myself driving to your Tyson's location.  I was welcomed in with open arms, and met almost immediately with Amine.  Amine was very pleasant to work with.  He went above and beyond to make me feel comfortable with the car, and showed me all of the wonderful features of my soon to be new car?my favorite being the center console that was roomy enough to fit my very large purse!  I never felt pressured, as I anticipated I would feel in a car dealership.  Amine truly erased any negative associations I had with car salesmen, and the whole car buying process.  It was indeed a very painless experience.  He also was more than happy to show both of my parents the vehicle one two separate occasions.  The best part of this whole experience was when I called the other night checking on the status the car I ordered.  The original car I ordered was still scheduled for the same time, which would mean I would still not receive it for another week and a half at least.  Amine had great news for me when I called.  The exact color and model I had ordered was on the lot?only with the rear entertainment system in the back.  He offered me a great deal with it that I would have been stupid to say no to, so I ended up picking up my new CR-V last night.  I could not be happier with the service I received from not only your dealership, but also Amine.  I will gladly refer anyone I know looking for a Honda to him.  Thank you again so much for taking care of me.  I am very happy to be a new member of the Honda family!

Sincerely,

Allison 

Allison L.

"I just wanted to drop a quick note"

I just wanted to drop a quick note to you about three members of your staff and the great job each of them did to assist in my purchase of a 2012 Honda Odyssey, yesterday, October 25th. I was greeted by Khalil Azmi who introduced me to my sales consultant Gregg Miah as well as assisted with the purchase order for the vehicle. Gregg did a fantastic job of explaining the vehicle and its attributes, along with the purchasing process, and the amenities that your dealership possesses. Gregg was very knowledgeable and professional about all aspects of the business, which was very refreshing. Tony Veal closed my deal and also did a very nice job. In my job In the past decade plus I have come into contact with literally thousands of dealership personnel and I must say that you should be proud to have these three men on your staff. I believe they are very good reflections on what true professionals should be. They were all knowledgeable, courteous to me and my family, and appeared truly to welcome my business. I am very glad that I made the decision to purchase a vehicle from your dealership.

Sean S., 10/25/11

Wanted to take the time to "thank you"

Wanted to take the time to "thank you" officially for the car deal.  The entire process was easy, I did not feel pressured and everyone was very professional.

Edee, 10-19-11

"Thank you for your help"

Thank you for your help in obtaining my beautiful new Honda Accord.  I'm having a great time with all the "toys" in the car.  Also, thanks for making arrangement for the new NAV Disc...I'll think of you next time I have to drive over in the Springfield area and my Nav system shows me on a road instead of a gray marsh!
 
I have to admit, your email a week or so ago planted a seed about asking for the trade-in estimate when I brought my old car in for service.  I hope such emails continue to prove successful for you and the dealership.

Deb, 10-19-11

"Wanted to thank you "

Wanted to thank you for all your help and thank you for setting us up with Tea. He was great to work with and very patient. It was really a great experience and I left tonight happy in my new Honda!

Lauren, 10-18-11

"...Should be applauded"

On August 16, 2011, I took my S2000 to the Honda of Tysons Corner, Virginia Service Center. It's an extremely long story but several issues arose during the 2 days my car was in the shop that included Enterprise reservation issues, scheduling issues, lack of transportation, fuse outages, etc. which ultimately resulted in a lot of frustration and hours of my time wasted. The majority of the problems were caused by enterprise rental car or were just bad luck. Fortunately, Ryan Parton the Service Manager & Adam Yamamoto the Shop Foreman went above and beyond to ensure that the problems were solved and that I ultimately drove away fully satisfied with my experience. Ryan Parton demonstrated his understanding and ability to listen to the customer, solve problems, and ensure the Honda reputation is maintained to a high standard. Adam Yamamoto is extremely knowledgeable on Honda automobiles and very skilled in his trade. It is clear as to why he is the leader in the shop not only for his technical expertise but his ability to relate to the customer, provide thorough information/guidance, and ensure customer satisfaction. These two gentlemen should be applauded for their hard work and the excellent reputation they are contributing to Honda.

Linda B.

"Superb Team!"

I would like to take a minute to tell you how well our purchasing experience was on Saturday 01 October. Although it was raining when we arrived (somewhere around 1820/0620pm), we (my wife and I) were greeted, informed of specials and offered assistance by Khalil and Amine. We talked about what we were looking for and picked out 2 likely choices. Then, they brought the Pilots into the garage so we could look at them personally, without getting wet. Amine was knowledgeable of both the LX and EX. He really cared for what we wanted, instead of being pushy with something we didn't want. Amine was definitely committed to us every step of the way, even when the store was closed and we were finalizing the financial paperwork with Greg, Amine stayed until about 2200/1000pm! He has even called me since Saturday to ensure we are 100% happy with our purchase. Amine definitely treated us as if we were his family. Well done!

You truly have a dedicated team of experts, who know how to conduct business and treat customers as people.

We got the best deal on our Honda Pilot and our trade-in. The financial expert (Greg) ensured to lock-in a low rate for us as well as make sure we got exactly what we wanted and needed.

I enjoyed the whole experience and hope to conduct future sales with your store. I will definitely recommend your business to my family and associates.

Best of luck to all of you. Although, who needs luck when you have such a superb team!
Thanks for your great efforts

Respectfully,
Christopher and Ana

Christopher and Ana

"The staff were approachable, professional, extremely helpful and courteous."

The staff were approachable, professional, extremely helpful and courteous. They listened to my needs, my price point, and assisted me in purchasing the perfect car for me! My last Honda was a 1997 Accord with 230,000 that a dearly loved....but it was begining to tire out :-). I keep my cars for a long time and am not a fan of dealing with new car purchases. In the past, car purchases had been a whole day unpleasant event. I have to say that Mike Walker and his team of professionals totally changed my mind on the car buying expereience. Shockingly I found it a pain free and positive experience! Thank you all! I love my CRV EX-L!
 

Susan, October 2011

"Thank you for a wonderful experience..."

I just wanted to thank you for a wonderful experience buying my Pilot today. Aside from a great deal, I truly appreciate your honesty and integrity. I will certainly lead anyone I know your way in the future:)
 
You also have a real gem with Tony!!!

Kristen M, August 2011

"I just wanted to say thank you...."

Hi Mike,

I just wanted to say thank you for the straightforward, respectful way that you conducted the sale of the Honda Civic EX.  I am delighted.  I look forward to telling all my friends what a good deal and what a good experience it was to buy a car from Honda of Tyson's Corner.

Best regards,

Linda

April 2011

"I felt very comfortable..."

Teresa was professional, honest to deal with and she took care of me. I felt very comfortable about the purchase and Teresa showed me all the features of my new vehicle.

Fangwei L.

Betty, your new Finance Manager was great!

Dolores B.

"Nice and patient"

Danny Cooper was very nice and Patient!

Mudhavi

"Great Experience"

"I had a very positive experience with Honda Of Tysons Corner and did purchase a vehicle from them. I had a negative experience from another Honda dealership. They agreed to terms over the telephone and then when I got there, everything changed."

Caren A. January 2010

"Fast Service!!!"

"I received a call and an e-mail the very same day by the dealership, in less than 20 minutes. I ended up buying a brand new 2010 Accord Coupe from Honda Of Tysons Corner. The service was fast and the inventory accurate. Thank you for your help in my car search."
 

Sean K. January 2010

"Excellent"

"It was excellent-the car is great. Thanks."

John M. February 2010

"No problems at all!"

"I bought a car from Honda Of Tysons Corner and the experience was great. No problems at all."

Ganta R. March 2010

"Will Retun"

"It was a very positive experience and I did buy a vehicle from Honda Of Tysons Corner. I have told several friends to give it a try and the next time I am in the market, I will return to Honda Of Tysons Corner."

Phil March 2010

"No pressure"

"Tamara paid attention to me, had good communication skills and did not pressure me at all."

Sandy M. March 2010

"Thorough Service"

"Gregg Miah was very thorough in explaining everything about the car."

Rachael W. March 2010

"Exceptional Service"

Good evening!
We just wanted to take a moment and let you know that both Mary and Mo were terrific.  They provided exceptional service.  We have been going to another Honda dealer for 15 years.  In fact, we purchased two cars from this Honda dealer AND had all of our service done at this same dealer for the 15 year period. 

It should say something we think that Mary's prompt and personal service made it easy to leave this previous Honda Dealer and Mo has ensured that we'll stay for all of our service.

Thank you!
Cordially,
Lisa and Geoffrey P.

Lisa and Geoffrey P. 10-29-11

"We LOVE our new Accord!"

My wife Mary and I just want to let you know how wonderfully we were treated in all phases of leasing our 2012 Honda Accord EX-L V-6 by everyone at your dealership. Your sales manager Larry Labonte clearly explained how you guys did business and what we could expect if we leased from you. He then also found the exact Accord we were looking for when it was not in your inventory and came up with numbers that worked for us to do the deal. Your sales consultant Paul Choi originally took me on the test drive and explained everything I needed and wanted to know about the different models and features of the Accord and then agreed to pick up the car we wanted up from one of your sister dealerships and have it ready for us the next morning. This was sure fine enough. However when an glich came up on our credit check your FandI Business Manager Greg Maslowski went out of his way to explain and then correct and fix the situation for us with both he and Paul Choi coming in hours earlier than normal to make sure that everything was straightened out with the bank so we could close the deal that next day. We were even more delighted when Greg informed us while completing our paperwork that Honda of Tyson's Corner had given us two significant gifts to show appreciation for our patience in putting up with the extra time it took to come to completion with delivering our car to us. Both Mary and I were absolutely delighted with the respect courtesy and professionalism that your entire dealership extended to us. And......... we LOVE our new Accord! Thanks again Fred K.

Fred K 10-31-11

"My son's paper on his Honda Odyssey minivan"

My car, a Honda Odyssey minivan, is "the bomb."  This vehicle is my favorite car my family has ever owned.  It has great passenger capacity and is very comfortable.  I enjoy riding in the back of my minivan with my family and taking it places.  I have the benefit of using the state of the art, high definition, DVD and entertainment system and sit in the soft, squishy, leather seats.  While we are driving around town, I like a car that looks cool and that people think, "wow" when they see it.  Another great feature is that my minivan is a top safety rated vehicle that makes me feel very safe when my family drives around.
            In addition to all of the great luxury items, the Honda Odyssey minivan runs remarkably and has a very smooth ride.  This fine tuned machine has never seen the inside of a repair shop.  Secondly, the car gets great gas mileage.  My family rarely spends money on gas because the Honda Odyssey minivan has a fuel efficient, four-cylinder, high output, aluminum block engine.
            My minivan provides many important necessities.  Some of my favorite features include a large cargo space area.  This spacious cargo area allows my family to put many items including sporting goods, groceries, and most over sized items my mom brings home from Costco.
            The above features of my Honda Odyssey minivan are the reasons why my family's next car will be another Honda Odyssey minivan.
 - Written by Otto Voettiner

Amy Voettiner Dec 2011